Refunds and cancellation
Last updated: 6 September 2026
Digital delivery only
Wonderwake is downloadable software for iPhone, not a physical alarm clock or medical product. App access is supplied through an App Store subscription or a one-time software license. We do not sell or ship physical goods, so shipping and physical returns do not apply. This does not remove your rights relating to digital purchases.
Download the app through the Apple App Store. Paid access is activated in the app after the purchase is confirmed. Activation and restoration may require an internet connection and the Apple Account used for the purchase. If access is missing, use Restore Purchases in the app or contact support. Do not purchase again just to restore existing access.
Prices and billing
See our three access plans and reference prices. Your local currency, price, billing period, taxes and any introductory offer are shown before purchase in the app and Apple's confirmation. This website does not take payments. Apple processes App Store purchases. A monthly or yearly subscription renews until cancelled. A lifetime license is a one-time purchase, not a subscription, as explained in our Terms of Use.
Cancel a subscription
An eligible Apple free trial has no subscription charge during the trial. Paid billing starts after the trial unless you cancel before renewal. Discounted offers are charged at the price and schedule shown by Apple.
On iPhone, open Settings, tap your name, then Subscriptions, choose Wonderwake and cancel. Follow the date and conditions Apple displays. If you want to avoid a free or discounted trial renewing, cancel at least 24 hours before the trial ends. Deleting Wonderwake does not cancel a subscription. Cancelling a subscription is not the same as requesting a refund.
Apple's cancellation instructions
Request a refund
For an App Store purchase, sign in at Apple's Report a Problem service, choose the refund option, select a reason and the relevant purchase, then submit the request. Apple reviews eligibility under its policies and the rules applicable to your country or region. We cannot promise approval or a particular processing time. A refund or revoked purchase may end the corresponding paid access.
Your consumer rights
Nothing on this page excludes mandatory cancellation, refund, warranty, conformity or other consumer rights. Where we must provide a remedy directly under applicable law, Apple's payment processing role does not remove that obligation. Contact us if a purchase does not work or you need help exercising your rights.
Purchase support
Email dev@somnify.org or use the support form. Include the app version and a description of the issue. Never send passwords, full card details or medical records. See our Privacy Policy for support data handling.